Behavioural & Competency Based Interview Skills

Before carrying out an interview, it is crucial for the Hiring Manager/Interviewer to know clearly on the competencies that are required for the position. By matching the required competencies to the candidate’s character, chances of you getting the right hire will increase. By observing the character of a candidate and using the right questions will also help narrow down screening of candidate to the right one. This course will equip you with the knowledge and skills of carrying out behavioural based interview.

Module 1: The Transition

Module 2: Understanding Competencies & Personality

Module 3: Preparation Before Interview

Module 4: The Interview Process

Module 5: Post Interview Action

The main learning objective of this course is to provide participants with knowledge on how to prepare and conduct a structured and systematic interview using competency based and behavioural interviewing skills. The course hopes to achieve an interview which will select a candidate with the best job fit.

1. Understand what Competencies and the type of competencies is

2. Using information in the Manpower Requisition Form for your hiring.

3. Apply the STAR technique in carrying out a Behavioural interview.

4. Understanding different profiling of candidates.