Gen AI and Prompt Engineering for the Workplace

This 2-day programme introduces professionals to the practical applications of Artificial Intelligence (AI) in the workplace. Participants will develop a solid understanding of fundamental AI concepts and gain hands-on experience using leading AI platforms, including Claude, ChatGPT, Claude, Gemini, and Microsoft Copilot, to support everyday workplace tasks.

Through practical exercises and real-world scenarios, participants will learn prompt engineering techniques to improve the quality, accuracy, and efficiency of AI-generated outputs. The programme also explores how AI can be effectively integrated into professional workflows to enhance productivity, streamline operations, and support better decision-making. Throughout the training, emphasis is placed on critical thinking, responsible AI usage, data privacy, and best practices for leveraging AI safely and effectively in the workplace.

Day 1: AI Fundamentals & Practical Workplace Usage

Module 1: Introduction to AI

Module 2: AI Tools & Use Cases

Module 3: Prompt Engineering for Professionals

Module 4: Applying AI Outputs Effectively

Day 2: Business Application & Responsible AI

Module 5: Analysis & Critical Thinking

Module 6: Documents, Excel & Presentations

Module 7: Safe & Ethical AI Use

1. Understand core AI concepts and workplace applications

2. Identify appropriate AI tools for different business tasks

3. Apply effective prompt engineering techniques to generate useful outputs

4. Use AI to support analysis and reporting

5. Apply safe and responsible AI practices in the workplace