Coaching & Mentoring Skills for Peak Performance
Date: To be announced
This 2-day program will equip you with essential coaching skills to drive growth and…
Overview
The Leading Teams in the AI-Driven Hybrid Workplace programme is a highly practical and experiential 2-day workshop designed to help new and emerging managers successfully transition into confident and effective people leaders by equipping them with essential skills in communication, workplace influence, delegation, accountability, conflict resolution, hybrid team leadership, managing generational differences, and leading in AI-enabled environments.
Through interactive activities, simulations, role-plays, case studies, and reflective discussions, participants will
- Communication and workplace influence
- Prioritization, delegation, and accountability
- Conflict resolution and psychological safety
- Managing hybrid and multigenerational teams
- Leading effectively in AI-enabled workplaces
- Understanding and managing microstress as a new manager
Programme Outline
DAY 1 – Leading Self & Managing Work
Module 1: Stepping Into Leadership – The Modern Manager Mindset
Module 2: Setting Expectations, Boundaries & Accountability
Module 3: Prioritisation, Productivity & Managing in the AI Era
Module 4: Delegation, Decision-Making & Hybrid Team Management
DAY 2 – Leading People, Conversations & Culture
Module 5: Communicating with Confidence Across Generations
Module 6: Conflict Resolution & Difficult Conversations
Module 7: Building Trust, Engagement & Psychological Safety
Module 8: Emotional Intelligence, Resilience & Sustainable Leadership
Learning Objectives & Outcomes
At the end of this programme, participants will be able to:
- Transition confidently from individual contributor to effective people manager in today’s workplace.
- Communicate, delegate, and manage accountability more effectively across hybrid and multi-generational teams.
- Handle difficult conversations, workplace conflicts, and feedback discussions with greater confidence and professionalism.
- Build trust, psychological safety, and stronger employee engagement within their teams.
- Apply practical leadership, emotional intelligence, and adaptability skills in fast-changing and AI-enabled work environments.
Method of Training:
- Case Studies
- Group Discussions
- Theoretical Sessions
- Personal Reflection
- Classroom activities / Experiential Learning
Trainer Profile
Edward Chan Waihong
Edward Chan is a seasoned professional in the hospitality, operations, social enterprise, and management consulting industries with a focus on training, learning, talent development, engagement, and as well as organizational culture. He was recognized as the Best Executive Coaching Provider for HR Vendor of the Year in 2019. He stands out as one of the few coaches in Southeast Asia with both EQ-i 2.0 Certification and a Master’s in Applied Positive Psychology and Coaching Psychology (MAPPCP) from the University of East London.
As a seasoned trainer, facilitator, and speaker, Edward has collaborated with several companies throughout South East Asia, including Grab (Singapore & Beijing), OPPO (China & Malaysia), UOB Bank (Malaysia & Singapore), Citibank, CIMB Bank, deugro (Global), and Novugen Pharma (East Asia), among others.
He works with emerging leaders, bridging the gap between young and emerging leaders and high-performing leaders by utilizing customized and proven strategies from Positive Psychology, such as:
- Resilience
- Growth Mindset
- Psychological Safety
- Positive Team Engagement.
- Emotional Intelligence,
- Appreciative Inquiry
- Coaching, Positive Relationships
- Influencing and Negotiation based on psychological approaches
Who Should Attend
- Newly promoted managers and supervisors
- Team leaders and assistant managers
- Management trainees and emerging leaders
- Professionals managing hybrid or multi-generational teams
- Employees preparing for leadership and people management roles
