Designing & Implementing Competency Matrix
Date: 21 - 22 Oct 2026
Location: Petaling Jaya
This course is designed to help participants develop a Competency Framework and Competency Matrix…
Browse our upcoming public training programmes.




This module offers an in-depth exploration of the key principles and methodologies for conducting effective training needs assessments, ensuring that training initiatives are strategically aligned with organizational objectives. Participants will gain the skills to systematically uncover hidden training needs by analyzing competency gaps, performance data, and business goals. The module also delves into methods for measuring training impact and return on investment (ROI), equipping learners with the tools to assess the effectiveness of training programs and justify training investments to stakeholders. By the end of this module, participants will be able to develop and implement a data-driven training strategy that enhances workforce capabilities, improves productivity, and drives business success.
Understand TNA- Learn what TNA is, its benefits, and key levels
Analyse Training Needs- Identify competency gaps and gather relevant data
Design Effective Training- Develop targeted training programs based on findings
Measure Training Impact- Evaluate effectiveness and calculate ROI
This course is intended for HR and Training Personnel who manages Learning & Development portfolio
Module 1: Introduction to TNA
Module 2: Implementing TNA
Module 3: Measuring Training Effectiveness & ROI