This course provides participants with the essential tools and techniques to identify, analyze, and address training needs within their organizations. Furthermore, it provides participants with knowledge and skills to form their Company’s Competencies Framework & Competency Matrix
Programme Outline
Module 1: Introduction
Module 2: Crafting Competency Framework
Module 3: Crafting Competency Matrix
Learning Objectives & Outcomes
1. Explain what Competencies and the clusters of Competencies is
2. Write observable behaviors (description) for each of the identified competencies.